Downtown Pittsburgh insurance company in need of capable Customer Service Associate.
Responsibilities to include:
• Answer inquiries and provide information about goods & services
• Update customer accounts
• Process customer requests
• Investigate customer complaints
• Data Entry
• Answer phones
• Professional verbal and written communication skills
• Proficient PC/software skills to include MSWord and Outlook
• Ability to contribute to building a positive team first environment
• Exhibits objectivity and openness to others’ views and gives/welcomes feedback
• Ability to accurately document and record customer information
• Effective time management
• Associate’s degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
To apply for this job email your details to firstname.lastname@example.org